After binging the new season of your favorite show on Netflix, did you call an Uber to the airport, where you listened to your favorite Spotify playlist?
Then your life, my friend, has been “disrupted.” Don’t take it the wrong way. Our everyday lives are undergoing a radical shift through “disruptive innovation,” which, by the way, was the theme of our global summits a few years ago.
And it’s certainly happening in corporate real estate (CRE), but a little more slowly and subtly, as our profession and the concept of change haven’t always been on the same page.
But CoreNet Global and JLL recently took a look at how fast – or not – things they are changing through a survey of end users and service providers and the results are interesting.
Some key findings:
- Sensors and smart systems are entering the mainstream: 32 percent said they incorporated at the building level, 19 percent at a floor level and 27 percent at a room/desk level.
- A scary 30 percent say they are not storing their data
- Majority still not using workplace software platforms across the entire portfolio
- CRE teams are still cautious about Machine Learning and AI; only 16 percent said that they are utilizing AI
- Cost and a lack of understanding/education are key barriers
What does the future look like for the profession?
First there’s the human cloud (you heard it here first), a system of contingent workers brought in for specific tasks. Then AI, or intelligent automation will soon take root (get over it: 85% of CEOs are considering the integration of basic automated business processes with artificial intelligence and cognitive processes over the next three years).
We love this quote from Bill Gates cited in the survey: “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.”