Guest blog by Daphne Tomlinson, Senior Research Associate, Memoori

One major trend reshaping the smart buildings market is the increased focus on occupant-centric workplaces, which has developed over the past few years. Organizations are looking for new ways to attract and retain the best people and empower them to be productive. Shifts in the landscape of work are driving a greater focus on occupant experiences and interactions with buildings. Although challenging to quantify, the impact of employee surroundings on business performance is receiving increased attention.

Today’s smart buildings enable occupants to:

  • Personalize
  • Find
  • Optimize
  • Communicate
  • Conserve
  • Control
  • Secure


Other key trends include:

  • With office densification rates increasing across the world, combined with evidence of poor space utilization and the expectations of occupants for more human and productive environments, the need for workspace management platforms to provide better insight into the repurposing of current workplaces has never been so urgent.
  • While established green building certification schemes such as BREEAM and LEED have begun to cover aspects of health and wellbeing within their assessments, over the past 2 years we have seen other third party-validated assessments gaining traction in the market, including WELL, Fitwel and the Leesman+ certification.

These findings are part of a comprehensive new report from Memoori on occupancy analytics and in-building location-based services.