Guest post by Sangeeta Ray, Jeevan Doifode, and Pawan Mulchandani, Siemens India

In the corporate real estate (CRE) world, those who provide differentiated services & experiences will be the fittest to survive in this evolutionary market.

People are the most valuable asset of any organization. Today’s smart offices should not only provide a place to work but also interact & communicate with its user, attract people, & resolve their challenges by giving user-friendly experience, and ensure the highest level of secured environment. In short, smart buildings must be adaptable, responsive & user centric.

Our buildings & business rely on complex business infrastructure hence managing our infrastructure smartly by using latest technology is important to achieve operational excellence.

Siemens Real Estate (SRE) is the CRE arm of Siemens AG with a mandate to manage the life cycle of the RE portfolio from acquisition, construction, O&M, revitalization & sale. SRE india portfolio is ~650,000 Sqmt [ 54% industrial, 44% office, 1% others].

SRE started its smart infrastructure journey for the real estate (RE) life cycle in collaboration internal divisions. From the very early stages SRE has introduced an array of products for Future of work, Utility Management and Property Protection, to make data driven decisions.

Future of Work:

It is estimated that hybrid work policy will become a norm this decade after COVID19. With Siemens adapting a hybrid work policy, it has introduced COMFY App for internal use. COMFY, is a workspace application which provides user-friendly end-to-end office solutions. Use cases identified include occupancy control, employee tracing & employee counting with centralized access control. This data was analyzed and converted into meaningful information, which was used for operational optimization, to identify potential savings in the existing RE portfolio, and also to forecast the future workplace need. This has given substantial savings to the internal business.

Going forward we would like to extend our platform with a service desk to handle employees’ requests efficiently, with improved response time. We also plan to explore sensoring for workstations, which would give us real-time occupancy data for resource optimization & use workplace effectively.

Utility Maintenance:

The utmost important work of the CRE partner is to support continuous operations with minimum disruption and with highest efficiency. To make the whole campus “smart,” SRE has started a life cycle upgrade of various systems, inbuilt with automation and digitalization features. The various utilities were centrally integrated by using our own solutions, along with remote monitoring by domain experts in order to study every data point (Mining, cleanup, analysis & standardization) of the connected utility assets and resolve inefficiencies of systems remotely. This helped SRE to improve the efficiency of the system further, by maximizing the output from the installation along with scalability. Data analytics helped in optimizing the maintenance of the equipment, reduce resource consumption, benchmarking, and enabling better decisions on how we design our facilities. The team have already identified twenty-five tangible and intangible value additions. With the base of data acquisition set right; the future is to develop intelligence in the system.

Property protection:

Traditionally security was delivered by manpower and many times caused a delayed response during emergencies. SRE, which is responsible for property protection, adopted a smart approach in the various security solutions and has started moving from mechanical to more reliable digital systems. Some of the use cases are:

  • IoT based patrolling at large locations
  • Access management of third-party employees, controlled through a centralized platform to prevent unauthorized entry
  • Integrated fire and safety solutions to ensure fast response and eliminating need of local expertise
  • Cloud based surveillance system, which provides analytics-based alerts and are platform agnostic, also control crowding in campus.

As per the roadmap, more than 80% of the portfolio is targeted. This solution is scalable and customizable can be adopted to bridge the gap in RE.

About the authors:

Sangeeta Ray, Head of Asset Management Real Estate India Bangladesh, Siemens Ltd.

More than 25 years’ experience including leadership position in various field: Real Estate, Strategy, Business Administration, Operations, Audit

Jeevan Doifode

Mechanical Engineer working at Siemens India under Technical Project Management team as Technical Expert. Jeevan is Certified LEED AP and BEE Energy Auditor, carries overall 9 years of diversified experience in Sustainability, HVAC, BMS and Project Management.

Pawan Mulchandani

More than 13 years of experience in driving sustainability in Real Estate sector. Pawan has wide experience in life cycle management of real estate ranging from designing of air conditioning systems, project management of MEP in real estate, green building certification, driving energy efficiency projects, decentralized energy systems, digitalization of real estate and sustainability reporting.